Stop Revenue Slippage. Capture the Full Value of Research.

Manual invoicing is costing research brokers real revenue;  An automated solution can ensure you capture all the revenue you’ve earned.

Across global research markets, brokers are facing a costly and largely unaddressed problem: revenue slippage. Not because clients are unwilling to pay, and not because research lacks value but because many brokers still lack a formal, technology‑driven process for research invoicing.

In an industry that has modernized nearly every other workflow, research invoicing remains one of the last manual frontiers. Spreadsheets, email threads, inconsistent regional processes, and ad‑hoc reconciliation are still common. The result is predictable: missed billable items, delayed invoices, under‑billing, and revenue that simply never gets collected.

The Spinnaker platform from Castine was created to change that. It is the first purpose‑built system designed specifically to help research brokers eliminate revenue slippage and operate with global consistency.

The Revenue Slippage Problem No One Tracks — But Everyone Feels

Research invoicing is uniquely complex. It sometimes reflects entitlements, consumption, pricing agreements, VAT rules, and region‑specific requirements. When these elements are tracked manually or inconsistently, several forms of leakage often occur:

• Unbilled research because usage wasn’t captured
• Under‑billing when pricing agreements aren’t applied correctly
• Delayed invoices that push revenue into future periods
• Client disputes caused by inconsistent formats or missing detail
• Operational bottlenecks that slow down collections
• Lack of visibility into what is billed, unbilled, or overdue

 

These issues aren’t minor. They compound across desks, regions, and client segments and they directly reduce revenue. Brokers are delivering high‑value investment research, but without a formal invoicing system, they aren’t always collecting the full revenue they’ve earned.

Spinnaker: The First End‑to‑End Research Invoicing Platform

Spinnaker is the first system designed specifically for research brokers to formalize, automate, and globalize the invoicing process. It doesn’t repurpose generic accounts receivable (A/R) tools or force brokers into rigid billing templates. Instead, it reflects the real commercial structure of research businesses.

In addition to complete research invoice management, Spinnaker includes a suite of capabilities that directly support revenue capture:

• Pricing Agreement Tracking Ensures every invoice reflects the correct commercial terms for each client.
• Research Consumption & Utilization Tracking Captures the full scope of research delivered so nothing billable is missed.
• VAT Management Applies region‑specific tax rules automatically, reducing errors and disputes.
• Payment Reconciliation Accurately matches payments to invoices, improving transparency and reducing manual effort.
• Analysis & Reporting Provides real‑time insight into billed, unbilled, overdue, and forecasted revenue.
• Revenue Attribution Across Business Segments Ensures proper credit is assigned to each desk, region, or product line.

 

These capabilities work together to eliminate revenue slippage.

Instant Setup, Administrator Control, Global Consistency

Spinnaker includes a full administrator portal, giving brokers control over pricing, entitlements, workflows, and reporting. And with quick, easy setup, firms can begin formalizing their invoicing process without lengthy implementation cycles or operational disruption.

Whether a broker operates in New York, London, Hong Kong, or São Paulo, Spinnaker applies consistent logic and formatting while respecting local regulatory requirements. This global standardization is a major differentiator and a major source of revenue protection.

A Solution the Market Has Needed for Years

For too long, research brokers have accepted revenue slippage as an unavoidable part of the business — not because the problem is unsolvable, but because no practical solution existed.

Now it does.

Spinnaker gives brokers a formal, scalable, globally consistent invoicing process that ensures they invoice and collect the full value of the research they deliver. It closes the gap between the services brokers deliver and the revenue they recognize.

Conclusion

Revenue slippage is real, widespread, and entirely preventable. Spinnaker is the first platform designed specifically to eliminate it. For research brokers looking to operate with greater efficiency, strengthen client trust, and optimize revenue collection, Spinnaker isn’t just another tool — it’s the affordable critical-link that research brokers need.